| As far as goodwill and
customer loyalty are concerned, another study conducted by
Baylor University suggests
that customers who receive a promotional product with a sales
letter will view your company and its sales reps 52% more favourably
than customers who receive a sales letter without a promotional
product.
What’s
more, the study revealed that when compared to customers who did
not receive a promotional product with their sales letter,
customers who did receive a promotional product with their sales
letter perceived the company’s sales reps as being 16% to 34%
more competent.
So,
despite the fact that none of the customers who received the
sales letter and promotional product actually talked to or met
with a sales rep, customers receiving the promotional product
actually perceived the sales reps as being more competent.
With
all the competition out there for your business to contend with,
wouldn’t it be great to have that kind of advantage over your
competitors?
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